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We are excited to announce that OrthoCarolina will initiate a new paperless billing protocol beginning September 1st, 2023. From this date forward, all patients will automatically be enrolled in paperless billing. 

As an OrthoCarolina patient, you'll be happy to know the benefits of paperless billing include:· 

  • Simple; easy to manage and pay from anywhere
  • Affordable; no need to buy stamps or worry about late fees
  • Convenient; saves time and fits into your on-the-go lifestyle
  • Eco-friendly; reduce your environmental footprint by using less paper
  • Reliable; never forget or lose track of a bill again
  • Secure; safely manage statements and payments online

There are no action items for you as a patient at this time, but if you wish to review your billing preferences, please login to MyChart and look for the announcement banner.

We know that change can be disruptive, but we appreciate your understanding to this updated protocol. If you find yourself needing assistance navigating MyChart, we have created a MyChart FAQ page that answers all of your questions about navigating your patient portal (online or on mobile), including helpful video tutorials.

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