COVID-19 Update

In an effort to meet the orthopedic needs in our community, OrthoCarolina began increasing your access to our clinics on Monday, May 4, 2020. As an essential business, the decision to increase access to care is based on careful consideration and understanding of the needs of the orthopedic and physical therapy patients in the communities we serve. We understand that orthopedic conditions are not put on hold during a pandemic, and we appreciate your patience as we navigate solutions to provide the same world-class care you’ve come to know in the safest way possible.

Welcoming patients back into our offices safely remains our top priority. As you prepare for your upcoming appointment, know that OrthoCarolina continues to implement rigorous disinfecting measures between visits in all of our clinics. We have taken the necessary steps to ensure compliance with social distancing recommendations throughout each patient visit. Although your appointment may look different, you can rest easy knowing you are still receiving the same, unmatched orthopedic and physical therapy care.

To provide the safest environment for our patients and care team, we have implemented the following measures:

  • Mask icon | COVID-19 Information Chart | COVID-19 UpdateAll patients, visitors, and care team members are required to wear a mask or face covering over their nose and mouth prior to entering.
  • question icon | COVID-19 Information Chart | COVID-19 UpdateFor the safety of our patients and care team, OrthoCarolina is conducting pre-screening for all patients and visitors coming to our facilities.
  • checkpoint icon | COVID-19 Information Chart | COVID-19 UpdatePatients and visitors must pass screening checkpoints and temperature checks prior to entering our facilities.
  • plus one icon | COVID-19 Information Chart | COVID-19 UpdateWe are enforcing strict guidelines for patient visitors. Effective April 8, 2021, we will be modifying our Visitor Policy to allow our patients to have one (1) personal visitor with them for their appointments if they choose.
  • less people icon | COVID-19 Information Chart | COVID-19 UpdateReducing the volume of patients seen at each clinic.
  • social distancing icon | COVID-19 Information Chart | COVID-19 UpdateReconfiguring waiting rooms and check-in/out areas to comply with social-distancing guidelines.
  • telehealth | telemedicine | COVID-19 Information Chart | COVID-19 UpdateProviding telemedicine and video visits for patients.

We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service.

The Centers for Disease Control recommends that you reschedule your appointment if you have any of these symptoms:

  • Fever
  • Cough
  • Shortness of breath

Should the need arise, please contact our office and we will work with you to reschedule your upcoming appointment.

Seek Medical Advice if you:

  • Develop Symptoms
  • Have been in close contact with a person known to have coronavirus
  • If you live in or have recently been in an area with an ongoing spread of coronavirus


  • For More information: CDC.GOV/COVID19-SYMPTOMS
  • NC Coronavirus hotline – 866-462-3821
  • SC Centers for Disease Control – 800-232-4636

Make an Appointment

More From Blogs & News


April 17, 2021

Your consideration for us (the patients and employees goes above and beyond. Very much appreciated.
- Gay Lynn

April 12, 2021

Truly appreciative!
- Anita Hill

April 08, 2021

We would like to give a shout out to Dr. Brian Scannell for accepting our little boy as a new patient and coming up with a quick surgical plan to help him on his journey to walking with spina bifida. We are forever thankful!
- Turner Family

April 02, 2021

I have been a very satisfied patient with Ortho Carolina and Dr Brian Krenzel in Hickory for a number of years now. During this time, Dr Krenzel performed two hip replacements for me and I could not have asked for better care, compassion, and support than he provided to me. That is why I have recommended Dr Krenzel, without hesitation, to friends and acquaintances who could benefit from the excellent; professional orthopedic medical services for which he caringly provides. Thank you Dr Krenzel.
- Sherry Warren

April 01, 2021

Comforting knowing how you’re so cautious
- Anita Hall

March 31, 2021

Excellent service.
- William Holcombe

March 30, 2021

Thank you for sharing this information it’s very helpful
- Kathy Moore

March 26, 2021

Very helpful thanks
- Botros

March 24, 2021

I have been with Dr. Davis III SINCE 1998 when I had a horrible car accident. He has been by my side ever since and in the thick of things he was the best doctor I’ve ever had, still is. Listens and explains everything and just a kind gentle soul. Hope I quit needing him before he ever retires.
- Andrea Pleasants

March 19, 2021

I just went through extensive back surgery with Dr. Knapp in Hickory. Could not be more pleased with his expertise, professionalism, and care. I will recommend to anyone with back issues. I also suffer from RA and he has been very supportive of my situation. God bless Dr Knapp.
- Linda waldrop

March 19, 2021

I’ve been seeing Dr. Hayes since 2018. I have the highest respect for him. He is the consummate professional, highly skilled surgeon I’ve ever dealt with. In addition, the OtthoCaolina facility in Shelby is extremely safe and very cautious in following CDC guidelines.
- Sandy Brooks

March 18, 2021

Dr beaver did my knee replacements he's the best anywhere. I had a phobia of doctors and he was so caring of my problem and concerned for me. I will never forget him and his caring for me. Thanks doc u r the best
- Linda ratcliff

March 12, 2021

I have been a patient for over 12 years and I must commend Dr. Howe and his staff for keeping me mobile as I pass into a different way of life, with no pain.
- Sharon Pritchett

March 10, 2021

Dr. Anderson is extremely knowledgeable and very compassionate. He is an excellent surgeon and would highly recommend him. Thank you so much.
- Steve and Donna Erdmanczyk

March 06, 2021

Great staff
- Marcus

March 06, 2021

Dr Springer and his helpers are not only professionals, but compassionate and caring!!!!
- Veena Hari

March 03, 2021

Dr Alam & Dr Alexander are both professional & concern for my medical needs. All staff are nice
- Rachel

February 27, 2021

I really appreciate OrthoCarolina everyone is so nice an professional I feel like I've known everyone for a long time. Please continue being like you are Professional, friendly an funny (2nd floor)
- Joyce Vance

February 27, 2021

Dr Spector did my back and am quite pleased with the outcome.
- Jay

February 26, 2021

I appreciate the Covid 19 Safety First approach and hope everyone remains safe as well : )
- Carol Mitchell

February 21, 2021

Dr. Riboh and staff have been extraordinary, making for an excellent experience . As a new resident of Charlotte this has been comforting and made my transition all the more favorable. Thank you all!
- donald dolce

February 13, 2021

Everyone is nice there
- Janet Mcclain

February 10, 2021

Thank you for the information.
- Ann Austin

February 06, 2021

I appreciate all the help and concerns that the staff gives
- Quantina Watkins

February 05, 2021

thanks so much for all you do to help me
- Teresa Tucker

February 03, 2021

Read and understand
- Susan Chatelain

January 27, 2021

Thank you all for what you do
- James Richmond

January 26, 2021

I want to THANK Dr.Wooster, for the excellent care I received! Pain free.
- Mary Williams

January 23, 2021

Dr. Chapman and his team have done an excellent job helping me with an anterior spinal fusion. They were always available to answer questions throughout my recovery . I am pain free and working towards resuming my active lifestyle.
- Marybeth White
Reply From: OrthoCarolina

February 09, 2021

Thank you Marybeth.

January 21, 2021

OrthoCarolina has always been great with my health problems and I would recommend them to anybody in need of the services that they provide
- Michael Sturdivant

January 16, 2021

- Nelly hess

January 14, 2021

Thanks for the info
- Artie Lenoir

January 14, 2021

Very helpful information
- Susan Chatelain

January 14, 2021

Thank you for all you do!
- Leslie Helms

January 09, 2021

I have read and appreciate your efforts for safety
- Pamela Phillips

January 07, 2021

Thank you for the informal information before my visit.
- Cheryl McClain

January 07, 2021

Dr Schiffern replaced my Rt shoulder 10/27/2020 & I am very pleased, With Chris Dollar’s help(physical therapy) I hope to be back on the tennis court shortly.

January 04, 2021

Very helpful information.
- Lisa Gaytko

January 04, 2021

Your information is well appreciated and very helpful to me. Thank you Orthocarolina!!!
- Gail Leake

January 04, 2021

Thank you all stay safe.
- Antoinette Davis

January 04, 2021

Thanks to Dr. Kevin Stanley who repaired my broken femur that was supposed to be amputated again but he saved my already amputated leg from further amputation!
- Marsh Funderburk

December 26, 2020

I appreciate Dr. Katz. Fairly new to this area but a no nonsense approach and gets the job done right!
- Tony Hartley

December 23, 2020

Thank you to Dr. Fehring and his staff and all the nurses and PT staff who were simply incredible caregivers when I had my total hip replacement surgery on 12/3. Everyone was incredible and I’m pain free for the first time in 10 years!
- Janet Swain

December 21, 2020

I am so thankful for Dr. Garcia. I believe he has done hand surgery on my hand 6 or 7 times. He is a caring Doctor and I recommend him to anyone needing hand surgery.
- Dr. Garcia

December 18, 2020

I want to let everyone know how much I appreciate Dr. Mason he is a excellent surgeon! He has performed surgery on my mother and myself. Glad to meet such a wonderful person!
- Walter Rorie Jr

December 14, 2020

- JERRY Hemphill

December 12, 2020

If it were not for Dr. Russell Gilchrist & his team I would not be able to move or walk. He stays on top of his job & helps in anyway he can!!! Thank you Dr Gilchrist
- Deborah Rufty

December 10, 2020

Dr Howe , thank you for taking care of me during my thip replacements ( two). I truly am thankful for the care and recovery I received from you and your staff . I can honestly say you were a BLESSING to me and my health . Thank you a million times .
- Andrea Rowdy

December 05, 2020

Thanks so much for looking after me I appreciate you and what you do and keeping me safe and my providers safe thank you.
- Nicholas Fox

December 02, 2020

First the best care at Charlotte orthopedic hospital.All the staff was wonderful,my stay could of been a night mareThank you to my Dr.Todd Chapman for answering is portal on a timely legs had spasms for 7 hours. He sent a new medicine immediately. Doing wonderful after the laminectomy ? Hope to walk a mile without pain.I’ll give it 6 months.
- Sonja Petroff

December 02, 2020

Thanks Doctor Renaud, the last surgery you did August 2 2020, has been great never thought I would fill this much better in my life.
- Donald Maltba

November 29, 2020

Thank you for taking these precautions!
- Eleanor W

November 26, 2020

Dr Gart and his team are the best, I very grateful too him, Ortho Carolina in Charlotte are the best, They care about there patients, Thank you so much
- Leonard Roberson

November 26, 2020

Dr. Paul Rush has done a knee replacement, an ankle tendon repair, both shoulders, and one carpal tunnel. He is by far a great Doctor. I want to thank him for taking care of me for a number of years. He also did a hip replacement and both hands for carpel tunnel on my husband.
- Betty Locklear

November 21, 2020

Dr Brown in Rock Hill is very nice, informative and you can tell he cares. Definitely recommend him.
- Martha Muse

November 20, 2020

I want to thank Dr. Michael L. Dockery and his team for a great job on my ankle. Thank you, thank you, thank you
- Sheila bland

November 18, 2020

I had total right hip replacement on July 21st 2020 by Dr. Springer sorry I didn't do it sooner I feel great!!!
- Charles Graham

November 18, 2020

Thanks dr Silvia 2 years strong in my knee
- Randall Carlson

November 16, 2020

Dr Smid did my 2 knee replacement. He did a wonderful job on both. He is a wonderful and caring Dr for his patience.
- Wanda Johnson

November 16, 2020

I had extensive back surgery in July by Dr. Renaud at Carmont Hospital in Gastonia and he was excellent! He was thorough and caring and most important explained everything to me! It was nice to see on the x-rays just why I needed the surgery! Dr. Renaud you and your staff are terrific. Now I am going back to Ortho Carolina for a knee replacement by Dr. Ohl in the University area.
- Linda Brill

November 12, 2020

I had both my knees done by Dr. Krenzel. He is a sweet and awesome doctor. I would highly recommend him. Keep up the good work. Happy Holiday to you and your crew.
- Mary A Street

November 12, 2020

Thank you for the very important information and safety precautions that is being offer to protect everyone.
- David E Evans

November 10, 2020

I am caregiver for John E. Martin and I have been very happy with the care he gets at Ortho Carolina in Shelby. Dr. Friedman has been very diligent and caring with John. I believe with his arthritis he would not be mobile without his doctor.
- Betty Martin

October 30, 2020

Very helpful thanks
- William Pressley

October 29, 2020

I have to say Dr Suprock us the best in the field. He did my knee replacement last year. Also hip surgery on me in June. He is an outstanding physician and incredible person. Thank you Dr Suprock. I will see you tomorrow .
- Sandra Maynor

October 29, 2020

Thank you for updates!!
- Carolyn Holdet

October 28, 2020

Thank you
- Ginger Blackwelder

October 28, 2020

Thank you for this info
- Pat Golden 7045789451

October 27, 2020

Very interesting. Thanks!
- Ginger BlCkwelder

October 27, 2020

I want to say thank you to Dr. Kwon and Steve for the amazing care I have received! I know I wouldn’t be where I am now If not for the wonderful care they provide! All of the staff are pleasant and helpful at the Pineville office! Again thank you! You are the best
- Carrie Smith

October 24, 2020

I want to thank Dr. Ellison in Concord for the great job he did on replacing my right knee. I also want to thank PA Matt Potts and NP Gregg Graham, Concord for their wonderful care leading up to surgery and after surgery! You both are wonderful! I had my surgery at Mallard Creek Surgery Center and they have me exceptionally great care pre-op and post/op. The Anesthesiologist was exceptional in providing me anesthesia that would not cause a lot of nausea! I’ve never had a better anesthesiologist. All the nurses at Concord and Mallard Creek were exceptional! When I get my left knee done, I will know who and where to go! Many thanks to all!
- Betty Blakley

October 22, 2020

Thank you Dr Krenzel, awesome job. Highly recommended .
- Joan

October 20, 2020

Dr Howe did a knee replacement 3 years ago. My recovery was great . I have good reason to look forward to the replacement of the other knee.
- Patricia B Cole

October 14, 2020

I want to thank Dr. Dockery and the University office staff. Dr. Dockery performed surgery on my left ankle on August 13, 2020. He put a plate and 10 screws in my ankle. I have been to see him twice since my surgery. He is a great surgeon and a wonderful person. The entire staff is great. Thanks again to Ortho Carolina for such exceptional treatment. You Rock.
- Beverly Sturdivant
Reply From: OrthoCarolina

October 14, 2020

We appreciate the kind words Beverly.

October 11, 2020

GREAT EXPERIENCE... Dr. Smid and his team are very caring and always on top of any concerns I may have. Ortho Carolina took extra precautions and consideration of my other health issues. Thanks for your help.
- Eunice C.
Reply From: OrthoCarolina

October 14, 2020

Thanks so much Eunice

October 11, 2020

I see Dr. David Anderson I recently went through my second back surgery . I wouldn’t trust any other doctor. I give him 5 stars!
- Debra Johnson
Reply From: OrthoCarolina

October 14, 2020

Thank you Debra!

October 11, 2020

Thank you very much for this most reassuring information prior to my upcoming appointment ! I appreciate all the measures you all are taking to keep your patients and staff safe during this pandemic.
- Suzanne C. Royster

October 07, 2020

After having knee pain for several years due to bone-on-bone structure, I had surgery performed by Dr. Singer. Surgery went well. Walked unassisted after one week. After 10 PT sessions, I am now able to do anything I want. I highly recommend OrthoCarolina.
- Lorene Scaggs
Reply From: OrthoCarolina

October 08, 2020

So glad to hear these results Lorene, thank you.

October 06, 2020

Dr Alexander is awesome! I would recommend him to anyone.
- Crystal Locklear

October 05, 2020

I've been coming to Dr Daubert since my injury over 20 years ago and he has done 2 back and one neck and spine surgery on me . Thanks so much for your 20 plus years of care for me.. I'm blessed to have such long and lasting care . May you all be blessed at this time in all our lifes stay safe. Forever. Patient..
- Michelle Pack

October 04, 2020

Thanks, Dr. Masonis for a good job replacing my right hip. Everyone was very nice on the surgical team!
- Joyce Cloninger

October 03, 2020

Thank you. Helpful information.
- Brenda Anderson

September 29, 2020

Dr Fiore and Dr Hayes are spectacular with me also with top notch treatment. Both are professional and very knowledgeable in what they do. Also the staff as you enter the building, check out, etc. Is professional and handles me with top notch service. I appreciate all you guys do over at Ortho Carolina in Shelby NC!
- Dana Ruppe

September 29, 2020

Thank you ortho carolina for every thing you did for me. I would not go to any other place
- Sadie coleman

September 27, 2020

Dr Gilchrist and all the nurses and office staff are very professional.
- Louise Blanton

September 25, 2020

- BBWoods

September 23, 2020

Thank you for implementing these wonderful precautions to help keep your patients and staff safe.

September 22, 2020

Dr. Messer is capital A, Awesome! ! Been traveling over 4 years, nearly 2 hour drive, though I've been a patient since 2012. That how much I Appreciate and love my physician. She is the same then. Now and probably as long as I come to see her. She is conscientious and concerned about my visits and treatments.; health and well being. Thank you Dr. Messer, and all your staff. A loyal and satisfied patient.
- Sharon Taylor -Foster
Reply From: OrthoCarolina

September 22, 2020

Thanks for the wonderful note Sharon!

September 21, 2020

Thanks to ALL of you who put yourselves on the front lines daily for OUR health. You are an Amazing team! Thanks to Jackie for all your help and Professionalism, God Bless All of You and keep you safe!!
- Diane Hendrix

September 18, 2020

Thank all of my OrthoCarolina team.
- Janice

September 14, 2020

Thank you for taking this pandemic seriously!! Thank you for taking precautions to keep everyone safe.
- Claryce Sinclair

September 12, 2020

- Gloria Gay

September 11, 2020

I have had a knee and hip replacement. Both done by Dr. Ellison. He is a great Doctor and he makes you feel comfortable when talking with him.
- Janice Greene

September 08, 2020

Today, I had partial knee replacement. Just wanted to say Thanks your great staff. From check in to check out, everyone was great. In particular, I wanted to say thanks to Rika and Evonne for their help and consideration. Be well all.
- Kevin Gribbon

September 04, 2020

My wife and I are very impressed with the precautions your facility has implemented to assure both staff and patients are safe during these critical times we're experiencing. Thank you do much.
- David E. Langdon

August 29, 2020

Thank you for your attention to our health and safety. I have always felt protected when I am in your offices.
- J Henry

August 28, 2020

Thank you for your conscientious care and thoughtfulness in keeping us safe.
- Janice Gibbs

August 28, 2020

Thank you so much as usual your always going above and beyond for your patients !!
- Peggy Branch

August 28, 2020

Thank you- my experience with OrthoCarolina has been very positive!
- Charles William Martin

August 26, 2020

Thank you for the information. It was very reassuring.
- Melissa Hagerman

August 20, 2020

Thanks so much keeping the staff and the patients as safe as possible. This means so much to mean and it us appreciated!
- Hall LuAnn

August 20, 2020

Thank you for being so courteous and safety conscience.
- Stephanie Kay

August 20, 2020

Thank you for taking all the necessary precautions and making it safe for your patients to get the care they need! Kudos to you, OrthoCarolina!!
- Carol Winslett

August 20, 2020

Thank you for taking extra precautions to insure safety ..
- Teresa newton

August 20, 2020

Thank you for your due diligence!
- Kevin Green

August 20, 2020

- Robert Koehler

June 16, 2020

Very helpful thank you
- Mario Gonzalez
Reply From: OrthoCarolina

June 16, 2020

You are welcome Mario

June 14, 2020

Very helpful
- Debra
Reply From: OrthoCarolina

June 14, 2020

Thanks Debra.

June 07, 2020

Very helpful Thank you
- Eulane Hamm
Reply From: OrthoCarolina

June 09, 2020

You are welcome Eulane

June 07, 2020

Thank you
- Barbara jackson
Reply From: OrthoCarolina

June 09, 2020

Thank you Barbara

June 06, 2020

Thank you for the information
- Thelma Sanders
Reply From: OrthoCarolina

June 06, 2020

You are welcome Thelma

June 05, 2020

Very helpful thank you.
- Blanca Lopez
Reply From: OrthoCarolina

June 05, 2020

Thanks Blanca

June 02, 2020

Thank you for your safety and concerns
- William Wright
Reply From: OrthoCarolina

June 02, 2020

Thank you William

June 02, 2020

Very helpful, thank you
- Sheila Jenks
Reply From: OrthoCarolina

June 02, 2020

You are welcome Sheila.

May 07, 2020

Very helpful and reassuring.
- Manuela Baron
Reply From: OrthoCarolina

May 07, 2020

Thank you Manuela

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