In an effort to meet the orthopedic needs in our community, OrthoCarolina began increasing access to our clinics on Monday, May 4, 2020. As an essential business, the decision to increase access to care is based on careful consideration and understanding of the needs of the orthopedic and physical therapy patients in the communities we serve. We understand that orthopedic conditions are not put on hold during a pandemic, and we appreciate your patience as we navigate solutions to provide the same world-class care you’ve come to know in the safest way possible.
As we begin to welcome more patients back into our clinics, safety remains our top priority. As you prepare for your upcoming appointment, know that OrthoCarolina continues to implement rigorous disinfecting measures between visits in all of our clinics. We have taken the necessary steps to ensure compliance with social distancing recommendations throughout each patient visit. Although your appointment may look different, you can rest easy knowing you are still receiving the same, unmatched orthopedic and physical therapy care.
To provide the safest environment for our patients and providers, we have implemented the following measures:
Both providers and patients are required to wear a mask or face covering over their nose and mouth prior to entering an OrthoCarolina facility
Additional screening questions when scheduling
Screening checkpoints and temperature checks for patients, caregivers, and staff before entering the clinic
Limited to only one (1) essential caretaker per patient (parent of a minor OR those requiring mental or physical assistance), a mask is required.
Reducing the volume of patients seen at each clinic
Reconfiguring waiting rooms and check-in/out areas to comply with social-distancing guidelines
Providing telemedicine and video visits for patients
We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service.
The Centers for Disease Control recommends that you reschedule your appointment if you have any of these symptoms:
- Fever
- Cough
- Shortness of breath
Should the need arise, please contact our office and we will work with you to reschedule your upcoming appointment.
Seek Medical Advice if you:
- Develop Symptoms
- Have been in close contact with a person known to have coronavirus
- If you live in or have recently been in an area with an ongoing spread of coronavirus
Resources:
- For More information: CDC.GOV/COVID19-SYMPTOMS
- NC Coronavirus hotline – 866-462-3821
- SC Centers for Disease Control – 800-232-4636
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Comments
October 14, 2020
We appreciate the kind words Beverly.
October 11, 2020
GREAT EXPERIENCE... Dr. Smid and his team are very caring and always on top of any concerns I may have. Ortho Carolina took extra precautions and consideration of my other health issues. Thanks for your help.
October 14, 2020
Thanks so much Eunice
October 11, 2020
I see Dr. David Anderson I recently went through my second back surgery . I wouldn’t trust any other doctor. I give him 5 stars!
October 14, 2020
Thank you Debra!
October 11, 2020
Thank you very much for this most reassuring information prior to my upcoming appointment ! I appreciate all the measures you all are taking to keep your patients and staff safe during this pandemic.
October 07, 2020
After having knee pain for several years due to bone-on-bone structure, I had surgery performed by Dr. Singer. Surgery went well. Walked unassisted after one week. After 10 PT sessions, I am now able to do anything I want. I highly recommend OrthoCarolina.
October 08, 2020
So glad to hear these results Lorene, thank you.
October 06, 2020
Dr Alexander is awesome! I would recommend him to anyone.
October 05, 2020
I've been coming to Dr Daubert since my injury over 20 years ago and he has done 2 back and one neck and spine surgery on me . Thanks so much for your 20 plus years of care for me.. I'm blessed to have such long and lasting care . May you all be blessed at this time in all our lifes stay safe. Forever. Patient..
October 04, 2020
Thanks, Dr. Masonis for a good job replacing my right hip. Everyone was very nice on the surgical team!
October 03, 2020
Thank you. Helpful information.
September 29, 2020
Dr Fiore and Dr Hayes are spectacular with me also with top notch treatment. Both are professional and very knowledgeable in what they do. Also the staff as you enter the building, check out, etc. Is professional and handles me with top notch service. I appreciate all you guys do over at Ortho Carolina in Shelby NC!
September 29, 2020
Thank you ortho carolina for every thing you did for me. I would not go to any other place
September 27, 2020
Dr Gilchrist and all the nurses and office staff are very professional.
September 25, 2020
DOCTOR MASONIS AND HIS STAFF ARE THE BEST. THANKS FOR EXCELLENT CARE
September 23, 2020
Thank you for implementing these wonderful precautions to help keep your patients and staff safe.
September 22, 2020
Dr. Messer is capital A, Awesome! ! Been traveling over 4 years, nearly 2 hour drive, though I've been a patient since 2012. That how much I Appreciate and love my physician. She is the same then. Now and probably as long as I come to see her. She is conscientious and concerned about my visits and treatments.; health and well being. Thank you Dr. Messer, and all your staff. A loyal and satisfied patient.
September 22, 2020
Thanks for the wonderful note Sharon!
September 21, 2020
Thanks to ALL of you who put yourselves on the front lines daily for OUR health. You are an Amazing team! Thanks to Jackie for all your help and Professionalism, God Bless All of You and keep you safe!!
September 18, 2020
Thank all of my OrthoCarolina team.
September 14, 2020
Thank you for taking this pandemic seriously!! Thank you for taking precautions to keep everyone safe.
September 12, 2020
THANK YOU DR JANEWAY AND DR HOWE AND STAFF. AWESOME CARE BEFORE, DURING AND AFTER MY BI-LATERAL PARTIAL KNEE REPLACEMENTS IN JULY..THANK YOU ALL HIGHLY RECOMMEND ORTHO CAROLINA.
September 11, 2020
I have had a knee and hip replacement. Both done by Dr. Ellison. He is a great Doctor and he makes you feel comfortable when talking with him.
September 08, 2020
Today, I had partial knee replacement. Just wanted to say Thanks your great staff. From check in to check out, everyone was great. In particular, I wanted to say thanks to Rika and Evonne for their help and consideration. Be well all.
September 04, 2020
My wife and I are very impressed with the precautions your facility has implemented to assure both staff and patients are safe during these critical times we're experiencing. Thank you do much.
August 29, 2020
Thank you for your attention to our health and safety. I have always felt protected when I am in your offices.
August 28, 2020
Thank you for your conscientious care and thoughtfulness in keeping us safe.
August 28, 2020
Thank you so much as usual your always going above and beyond for your patients !!
August 28, 2020
Thank you- my experience with OrthoCarolina has been very positive!
August 26, 2020
Thank you for the information. It was very reassuring.
August 20, 2020
Thanks so much keeping the staff and the patients as safe as possible. This means so much to mean and it us appreciated!
August 20, 2020
Thank you for being so courteous and safety conscience.
August 20, 2020
Thank you for taking all the necessary precautions and making it safe for your patients to get the care they need! Kudos to you, OrthoCarolina!!
August 20, 2020
Thank you for taking extra precautions to insure safety ..
August 20, 2020
Thank you for your due diligence!
August 20, 2020
Thanks
June 16, 2020
Very helpful thank you
June 16, 2020
You are welcome Mario
June 14, 2020
Very helpful
June 14, 2020
Thanks Debra.
June 07, 2020
Very helpful
Thank you
June 09, 2020
You are welcome Eulane
June 07, 2020
Thank you
June 09, 2020
Thank you Barbara
June 06, 2020
Thank you for the information
June 06, 2020
You are welcome Thelma
June 05, 2020
Very helpful thank you.
June 05, 2020
Thanks Blanca
June 02, 2020
Thank you for your safety and concerns
June 02, 2020
Thank you William
June 02, 2020
Very helpful, thank you
June 02, 2020
You are welcome Sheila.
May 07, 2020
Very helpful and reassuring.
May 07, 2020
Thank you Manuela
October 14, 2020