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MyChart Communications Texting Preferences 


1. In MyChart, from the Menu navigate to Account Settings > Communication Preferences.

2. Click the Subscribe button under the Text Message section.

3. Toggle On, Message subscription.

How to enroll in ORTHOCAROLINA Health text messaging via text

Text JOIN to 79054

How to update/verify communication preferences in MyChart

In MyChart, from the Menu navigate to Account Settings > Communication Preferences.

  1. In the General section, verify notifications from OrthoCarolina are toggled on for your preferred method(s) of contact. (Email, Text, Phone, or Mail)
  2. To review which notifications will be delivered via a specific method of contact, expand the communication concept type(s) grouped under the Details section of this screen.
    1. For example: Appointments, Messages, Health, and Billing are each their communication concept type. You can decide which method of contact is used for each communication scenario within a grouped communication type.
  3. Within the communication type expanded, select Advanced settings to review and update how you receive specific notifications within the grouped concept type.

When finished with your preferences, select Save Changes.

a. For example: Within the expanded Appointments communication concept, you can choose to receive After Visit Summaries by either email, text, or both. 

You can also choose to receive Appointment Confirmations via email, text, phone, or all three. If you only want to receive a certain communication via one communication method make sure your preferred method is the only one togged on.

How to un-enroll from ORTHOCAROLINA Health Text Messages from MyChart

1. Select Manage your subscription.

2. Toggle Off, Message subscription

How to un-enroll via text

You may also reply STOP via text message to 79054 to cease all recurring automated text messages.