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BY THÉODEN JANES / Charlotte Observer

Colleen MacDonald wasn’t even supposed to be in Charlotte that night.

She should have been in and out that afternoon, after a quick change of regional jets at Charlotte Douglas International, on her way back to Beaufort, S.C., after visiting friends on Oak Island.

But a mixup with the airline caused her to miss her flight; the next one wasn’t till the next day, so she accepted the airline’s offer of a free room at the Sleep Inn Airport near Billy Graham Parkway and I-77...


Read the full story here.

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